Even some 10-15 years ago, the windows of PVC profiles were unusual. Now their use has become the de facto standard, as in the construction "from scratch", and during repair work.
It was renovated apartments and houses, as well as reconstruction of old buildings, are the main sources of ever-increasing demand for installation of window units.
As we know, demand creates supply. Pages specialized publications and Internet portals, bulletin boards, and even subway cars are full of advertising window companies. Your ad can easily get lost among other things, but if you are able to offer customers not only a good price and prompt execution, but also the high quality of work - the reputation is assured. And that means a stable volume of orders.
Therefore it is always necessary to pay due attention to the level of training of installers and logistics. Furthermore, it should be discriminating in choosing suppliers.
So what comprises a quality installation? The answer to this question, we have formulated in the form of 10 rules to follow when organizing work. Rule one: use the certified products.
When choosing a supplier, you should pay attention to the presence of a window component of quality certificates. The certificate confirms the conformity of translucent structures international and Russian standards and is an additional guarantee of its performance properties. Certificates are issued by specialized independent organizations such as ISO, DIN and RAL (ISO 179-61, 306-68; DIN 53453, 53456, 53460; RAL-GZ 716 / 1). However, given the distinctive features of the Russian climate, it is necessary that the products satisfy the requirements of national standards (GOST R 30673-99, 30674-99, 30971-02, 26602.1-99).
In addition to certificates of compliance, window units must be accompanied by detailed technical documentation and assembly, which facilitates the selection of the most suitable product and the process of its installation. Rule Two: certified and Diversify their services.
Certificate of Quality may be accompanied by not only products but also services company that performs the assembly and installation of window units. Typically, such a document gives a window profile producer. This is an additional guarantee of quality installation work. The certificate confirms that the technologies to assemble the window units meet the entire list of requirements for quality and accuracy of the relative position of structural elements imposed on them GOST, and the qualifications of the staff have the appropriate level.
It should be noted, and the fact that such certificates are issued to processors only after a full audit of representatives of the producing company profile. Assessment processes are subject to window production, production facilities, staff and service levels, as well as the rate of mining claims.
According to Roman Ayvarzhi, commercial director of the Group of companies "PROPLEKS, Russia's largest producer of PVC window profile of Austrian technologies:" The introduction of a certification system is a logical step in the evolution of the window market. We conduct regular surveys of professionals okonschikov. Most respondents noted the recent increase in buyers' requirements for quality products and are in favor of the need to improve service. The availability of certificates of conformity with partner companies will be the buyer confirms that when producing companies, refiners have been complied with all regulations and guests and used modern technologies of production of PVC windows.
Do not forget about such important aspect, as a guarantee for installation and a variety of additional services (for example - scavenging after installing windows). The competitive advantage can become and the availability of a wide range of diverse components (mosquito nets, slotted ventilator, etc.). Rule Three: take care of the preparation gager.
Each window - individually. The quality of the measurement window aperture depends on the accuracy of the location of the block. The delivery box may simply not enter into the opening or, conversely, fall out outside.
The specialist performing the measurement must be highly qualified, which is only possible if the company provides training for its staff. We should not neglect the training programs organized by the major manufacturers. Many of them spend for its partners in the training sessions for sales and technical seminars. These sessions are a kind of accumulation of experience, because the market window is movable, and that consumers receive a quality product, requires a constant exchange of knowledge and new solutions. Rule Four: a calculation of the strength of window construction.
Be sure to include in the process stage of the calculation of wind pressure on the windows and static loads that it can withstand. It should be guided by the requirements of SNIP 2.01.07-85 "Loads and effects. The calculations are made individually for each unit, taking into account the peculiarities of its operation. If the window system is installed on the first floor of the building, in an area with dense buildings, the wind load on the glass will be minimal.
And if the window assembly is located on the upper floors, the wind pressure here reaches maximum values. Based on these calculations, the decision on strengthening the frame with special metal plates, which are located both inside and outside, around the perimeter. If you do not make the calculation of static loads, then when the wind profile may be deformed, and this, in turn, lead to violation of isolation and loss of heat and zvukozaschitnyh properties. Offering its services to the customer, do not forget to mention these important aspect. Rule Five: tell the customer about the need to prepare the premises.
It is necessary to inform customers in advance of the arrival time installers, this will prepare the room. When carrying out inevitable appearance of fine dust, it is desirable that before the arrival of specialist items removed to another room, and furniture and major appliances covered with foil or cloth. You can stretch a distance of about three meters from the window aperture wet blanket. From later blankets have to get rid of, but expensive furniture and appliances are not affected. Rule Six: take care of safe transportation.
Arrangements for delivery of the window system to the installation site is of great importance, and to implement it should be on a specially equipped vehicle.
If the unit is not mounted or not use pads, protecting it from contact with the sides of the body, it would result in concussion or shock can cause cracks in the frame or glass. Well, if they have seen before mounting. In this case, have to replace the damaged window system that will result in additional expenses for the company. If the defect was not detected in time, complaints from consumers is inevitable.
It is important that all elements of translucent structures were sturdy packaging that protects against damage during transport. Please note, as do large manufacturers. For example, the company "PROPLEKS" moved to a multilevel system of protection elements. Thus, before the delivery window sill with the manufacturer to the processor it is covered multilayer protective film, which has high rigidity and low coefficient of expansion, which is worn over packet-sleeve, creating additional protection.
As noted by Sergey Nikolsky, chief technology officer: "This method of protection products ensures that the elements of translucent structures reach the consumer from the factory intact. Thus, the possible damage in transit can be reduced to zero. " Rule Seven: Follow the sequence of operations.
Initially, workers with crowbars and mounts leaf extract of the old windows. This operation occupies about 5 minutes. Then, using the same tools, take out the old window frame (no more than 10 minutes). The key to this - not to damage the window opening. Then you should check with the level of the horizontal window opening. This must be done in order to install the frame is not warped.
Window System usually delivered to the site in assembled form. Before mounting the frame remove the doors, glazing beads, and remove windows, then insert it into the window opening at the special wedges. Then the frame to align the vertical and horizontal level. Next is counting frame that is determined by the place in which to be drilled holes for fixing it in the window opening. Then the frame is removed from the doorway, do it in a hole under a fixture, again insert it into the hole and fix them using the fasteners - screws, anchor bolts and anchor plates.
At the final stage hung back doors, install windows in them and perpetuate his bead. At the very end of the assembly should be removed wedges and remove the protective film (if you do not, then eventually the film "welded" to the plastic). Rule Eight: Keep adjusting the dimensions and rules of fasteners.
To design window securely kept in the doorway, the distance between the fixing points should not exceed 700 mm. Distance from inner corner to the mounting points must be within the range 100-150 mm as the distance to the rack or crossbar from inside the profile. These dimensions can always check with a laser line.
Choosing the fastener depends on the characteristics of the wall structure, age of home, as well as the anticipated loads. When fastening with screws and anchor bolts load from acting in a window system of forces placed on the inside of the window. In this case the profile must have steel reinforcements around the perimeter. Fixing with anchor plates - the easiest option because it facilitates the process of leveling the window level. In this case, the burden placed on the window opening.
For each type of anchors made static load capacity calculations, which can be compared to the catalogs of manufacturers. Rule Nine: correctly install soffits, sills and window sills.
The slopes close of the window opening between the PVC-profile and the wall. They are overhead (sandwich panels or MDF) and plaster. Before you install or make the slope, you need to completely remove the old plaster, and then, using fillers, even emptiness, which may have accrued during the dismantling of the old frame.
The tide is located in the lower outer part, and the window sill - the bottom inside of the window opening. Reflux is used for diversion of rain and meltwater. Ebb and sill are usually installed under the window, rather than in joint with him, so that water could not leak at the connection.
On the outer side of the profile has drainage holes. In order not to close them during the installation, you need to make sure that the lower edge of the frame does not overlap the outer edge of the window opening. In this case the connection between reflux and the frame, as well as between the frame and sill should be treated with sealant. 10th Rule: to control the quality of services.
Thus, we examined the main issues to be brought to the attention of companies, processors, specializing in assembling and installing windows from PVC-profile. In conclusion, we should say a few words about this important aspect of work, as contact with the consumer.
To effectively monitor the quality of services and work, prompt response to claims and wishes of customers, as well as monitoring the market should establish a feedback mechanism from the consumer. One of the most effective means of feedback - a free telephone hotline.
Organizations involved in assembling and installing the windows are special departments of quality control orders and services. Their main function - complaints and suggestions of consumers, as well as control actions taken to solve problems. This fruitful cooperation of the manufacturer and the customer is key to enhancing the competitiveness of products.
To summarize: to succeed and compete in today's conditions can only be if the pay careful attention to all aspects of production, preparation and installation work. It also applies to the quality of materials used, and the level of staff training, and mandatory compliance with technical requirements, and with the company's schemes of work with clients. And all of these components have the same level of significance, and none of them should not be neglected.
It was renovated apartments and houses, as well as reconstruction of old buildings, are the main sources of ever-increasing demand for installation of window units.
As we know, demand creates supply. Pages specialized publications and Internet portals, bulletin boards, and even subway cars are full of advertising window companies. Your ad can easily get lost among other things, but if you are able to offer customers not only a good price and prompt execution, but also the high quality of work - the reputation is assured. And that means a stable volume of orders.
Therefore it is always necessary to pay due attention to the level of training of installers and logistics. Furthermore, it should be discriminating in choosing suppliers.
So what comprises a quality installation? The answer to this question, we have formulated in the form of 10 rules to follow when organizing work. Rule one: use the certified products.
When choosing a supplier, you should pay attention to the presence of a window component of quality certificates. The certificate confirms the conformity of translucent structures international and Russian standards and is an additional guarantee of its performance properties. Certificates are issued by specialized independent organizations such as ISO, DIN and RAL (ISO 179-61, 306-68; DIN 53453, 53456, 53460; RAL-GZ 716 / 1). However, given the distinctive features of the Russian climate, it is necessary that the products satisfy the requirements of national standards (GOST R 30673-99, 30674-99, 30971-02, 26602.1-99).
In addition to certificates of compliance, window units must be accompanied by detailed technical documentation and assembly, which facilitates the selection of the most suitable product and the process of its installation. Rule Two: certified and Diversify their services.
Certificate of Quality may be accompanied by not only products but also services company that performs the assembly and installation of window units. Typically, such a document gives a window profile producer. This is an additional guarantee of quality installation work. The certificate confirms that the technologies to assemble the window units meet the entire list of requirements for quality and accuracy of the relative position of structural elements imposed on them GOST, and the qualifications of the staff have the appropriate level.
It should be noted, and the fact that such certificates are issued to processors only after a full audit of representatives of the producing company profile. Assessment processes are subject to window production, production facilities, staff and service levels, as well as the rate of mining claims.
According to Roman Ayvarzhi, commercial director of the Group of companies "PROPLEKS, Russia's largest producer of PVC window profile of Austrian technologies:" The introduction of a certification system is a logical step in the evolution of the window market. We conduct regular surveys of professionals okonschikov. Most respondents noted the recent increase in buyers' requirements for quality products and are in favor of the need to improve service. The availability of certificates of conformity with partner companies will be the buyer confirms that when producing companies, refiners have been complied with all regulations and guests and used modern technologies of production of PVC windows.
Do not forget about such important aspect, as a guarantee for installation and a variety of additional services (for example - scavenging after installing windows). The competitive advantage can become and the availability of a wide range of diverse components (mosquito nets, slotted ventilator, etc.). Rule Three: take care of the preparation gager.
Each window - individually. The quality of the measurement window aperture depends on the accuracy of the location of the block. The delivery box may simply not enter into the opening or, conversely, fall out outside.
The specialist performing the measurement must be highly qualified, which is only possible if the company provides training for its staff. We should not neglect the training programs organized by the major manufacturers. Many of them spend for its partners in the training sessions for sales and technical seminars. These sessions are a kind of accumulation of experience, because the market window is movable, and that consumers receive a quality product, requires a constant exchange of knowledge and new solutions. Rule Four: a calculation of the strength of window construction.
Be sure to include in the process stage of the calculation of wind pressure on the windows and static loads that it can withstand. It should be guided by the requirements of SNIP 2.01.07-85 "Loads and effects. The calculations are made individually for each unit, taking into account the peculiarities of its operation. If the window system is installed on the first floor of the building, in an area with dense buildings, the wind load on the glass will be minimal.
And if the window assembly is located on the upper floors, the wind pressure here reaches maximum values. Based on these calculations, the decision on strengthening the frame with special metal plates, which are located both inside and outside, around the perimeter. If you do not make the calculation of static loads, then when the wind profile may be deformed, and this, in turn, lead to violation of isolation and loss of heat and zvukozaschitnyh properties. Offering its services to the customer, do not forget to mention these important aspect. Rule Five: tell the customer about the need to prepare the premises.
It is necessary to inform customers in advance of the arrival time installers, this will prepare the room. When carrying out inevitable appearance of fine dust, it is desirable that before the arrival of specialist items removed to another room, and furniture and major appliances covered with foil or cloth. You can stretch a distance of about three meters from the window aperture wet blanket. From later blankets have to get rid of, but expensive furniture and appliances are not affected. Rule Six: take care of safe transportation.
Arrangements for delivery of the window system to the installation site is of great importance, and to implement it should be on a specially equipped vehicle.
If the unit is not mounted or not use pads, protecting it from contact with the sides of the body, it would result in concussion or shock can cause cracks in the frame or glass. Well, if they have seen before mounting. In this case, have to replace the damaged window system that will result in additional expenses for the company. If the defect was not detected in time, complaints from consumers is inevitable.
It is important that all elements of translucent structures were sturdy packaging that protects against damage during transport. Please note, as do large manufacturers. For example, the company "PROPLEKS" moved to a multilevel system of protection elements. Thus, before the delivery window sill with the manufacturer to the processor it is covered multilayer protective film, which has high rigidity and low coefficient of expansion, which is worn over packet-sleeve, creating additional protection.
As noted by Sergey Nikolsky, chief technology officer: "This method of protection products ensures that the elements of translucent structures reach the consumer from the factory intact. Thus, the possible damage in transit can be reduced to zero. " Rule Seven: Follow the sequence of operations.
Initially, workers with crowbars and mounts leaf extract of the old windows. This operation occupies about 5 minutes. Then, using the same tools, take out the old window frame (no more than 10 minutes). The key to this - not to damage the window opening. Then you should check with the level of the horizontal window opening. This must be done in order to install the frame is not warped.
Window System usually delivered to the site in assembled form. Before mounting the frame remove the doors, glazing beads, and remove windows, then insert it into the window opening at the special wedges. Then the frame to align the vertical and horizontal level. Next is counting frame that is determined by the place in which to be drilled holes for fixing it in the window opening. Then the frame is removed from the doorway, do it in a hole under a fixture, again insert it into the hole and fix them using the fasteners - screws, anchor bolts and anchor plates.
At the final stage hung back doors, install windows in them and perpetuate his bead. At the very end of the assembly should be removed wedges and remove the protective film (if you do not, then eventually the film "welded" to the plastic). Rule Eight: Keep adjusting the dimensions and rules of fasteners.
To design window securely kept in the doorway, the distance between the fixing points should not exceed 700 mm. Distance from inner corner to the mounting points must be within the range 100-150 mm as the distance to the rack or crossbar from inside the profile. These dimensions can always check with a laser line.
Choosing the fastener depends on the characteristics of the wall structure, age of home, as well as the anticipated loads. When fastening with screws and anchor bolts load from acting in a window system of forces placed on the inside of the window. In this case the profile must have steel reinforcements around the perimeter. Fixing with anchor plates - the easiest option because it facilitates the process of leveling the window level. In this case, the burden placed on the window opening.
For each type of anchors made static load capacity calculations, which can be compared to the catalogs of manufacturers. Rule Nine: correctly install soffits, sills and window sills.
The slopes close of the window opening between the PVC-profile and the wall. They are overhead (sandwich panels or MDF) and plaster. Before you install or make the slope, you need to completely remove the old plaster, and then, using fillers, even emptiness, which may have accrued during the dismantling of the old frame.
The tide is located in the lower outer part, and the window sill - the bottom inside of the window opening. Reflux is used for diversion of rain and meltwater. Ebb and sill are usually installed under the window, rather than in joint with him, so that water could not leak at the connection.
On the outer side of the profile has drainage holes. In order not to close them during the installation, you need to make sure that the lower edge of the frame does not overlap the outer edge of the window opening. In this case the connection between reflux and the frame, as well as between the frame and sill should be treated with sealant. 10th Rule: to control the quality of services.
Thus, we examined the main issues to be brought to the attention of companies, processors, specializing in assembling and installing windows from PVC-profile. In conclusion, we should say a few words about this important aspect of work, as contact with the consumer.
To effectively monitor the quality of services and work, prompt response to claims and wishes of customers, as well as monitoring the market should establish a feedback mechanism from the consumer. One of the most effective means of feedback - a free telephone hotline.
Organizations involved in assembling and installing the windows are special departments of quality control orders and services. Their main function - complaints and suggestions of consumers, as well as control actions taken to solve problems. This fruitful cooperation of the manufacturer and the customer is key to enhancing the competitiveness of products.
To summarize: to succeed and compete in today's conditions can only be if the pay careful attention to all aspects of production, preparation and installation work. It also applies to the quality of materials used, and the level of staff training, and mandatory compliance with technical requirements, and with the company's schemes of work with clients. And all of these components have the same level of significance, and none of them should not be neglected.
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